Darlene Stromstad, FACHE
President/CEO of the Mohawk Valley Health System
Darlene Stromstad is President/CEO of Mohawk Valley Health System (Parent Company) of Faxton St. Luke’s Healthcare, St. Elizabeth Medical Center and all related corporations in Utica, New York. Mohawk Valley Health System (MVHS) serves a multi county area of central New York and is comprised of 570 acute care beds, 202 long term care beds and over 50 locations in Oneida, Herkimer, and Madison Counties. An integrated delivery system with approximately $610 million in revenue and 4,200 full time equivalent employees, it has more than 24,000 inpatient admissions and 650,000 outpatient visits annually.
Ms. Stromstad received her Master of Business Administration from Rivier College in Nashua, New Hampshire, and her Bachelor of Arts in Journalism from the University of North Dakota in Grand Forks, North Dakota.
Ms. Stromstad has decades of experience in healthcare and has led a variety of healthcare organizations across the country. She most recently was in Boston, Massachusetts, where she served as interim CEO of Fenway Health, one of the nation’s premier and largest federally qualified health centers. Prior to that, Ms. Stromstad was in Connecticut where she served as president/CEO of Waterbury Hospital and the Greater Waterbury Health Network (now known as Waterbury HEALTH). During her six-year tenure at Waterbury Hospital, Ms. Stromstad helped to stabilize the organization’s financial position, rebuild its employee culture and morale, and assure its future through a strategic partnership and acquisition. Prior to that she served as president and CEO of Goodall Hospital in Sanford, Maine, where she also was instrumental in strengthening the hospital’s finances and expanding healthcare services for the community.
Ms. Stromstad is known nationally for her leadership and active engagement in organizations such as the American College of Healthcare Executives where she served as a member of the Board of Governors. She also served on the American Hospital Association’s Metropolitan Advisory Council. She served at the statewide level on the Board of Directors of the Connecticut Hospital Association and the Maine Hospital Association, and at the local and regional levels as a Board member for the Greater Waterbury United Way, Greater Waterbury Chamber of Commerce, Naugatuck Community College, and Sanford Downtown Legacy.
Executive Vice President
Mansoor Shahid, FACHE
Executive Vice President/Chief Operating Officer
Mansoor Shahid, FACHE, is executive vice president/chief operating officer for the Mohawk Valley Health System (MVHS).
During his career, Mansoor has demonstrated proficiency in operations, building bridges with both medical staff and employees, and brings a collaborative team approach to his work. His career started in clinical ancillary operations and has led to increasingly complicated and larger organizations where he has led efforts to streamline processes, improve patient satisfaction scores, reduce unnecessary expenses and help grow volume.
Mansoor is lean certified, a Fellow in the American College of Healthcare Executives and a member of the Healthcare Financial Management Association. He has a Masters in Health Administration from the University of Memphis and a Bachelor of Arts in International Studies and Economics from Hanover, IN, College. He is active in both professional and local community organizations.
Senior Vice Presidents
Senior Vice President/Chief Financial Officer
Louis Aiello is senior vice president and chief financial officer for the Mohawk Valley Health System (MVHS). He has served as senior vice president and chief financial officer for MVHS since March 2014.
In this position, Aiello is responsible for the finance and operations of the company while integrating accounting, budgeting, investing and financial reporting as well as providing the health system with the managerial support necessary to administer the highest quality of care to all patients.
Aiello is responsible for overseeing Patient Access Services, Patient Accounting, Financial Services, Cash Management, Health Information Management, Telecommunications, Purchasing, Mail Room/Print Shops, Nutrition Services, Environmental Services (FSLH), Patient Transport System (FSLH), Call Center, Laundry and Home Care Services. Prior to the MVHS affiliation, Aiello served as the chief financial officer and vice president of finance at St. Elizabeth Medical Center.
He earned his bachelor’s degree in Accounting from Utica College of Syracuse University and passed his Uniform CPA Examination in 1996.
Jerome Mendóza Dayao, DNP, MS, RN, NEA-BC, CCRN-K
Interim Chief Nursing Officer
Dr. Dayao comes to us from Seattle, Washington, where he served as the Senior Associate Administrator of Patient Care Services and Chief Nursing Officer at the 413-bed, UW Medicine Harborview Medical Center. As CNO, he was responsible for leading more than 2,000 nurses and allied health professionals. He has also held nurse executive positions at Arrowhead Regional Medical Center (ARMC), a 456-bed, public teaching hospital, Cedars-Sinai Medical Center, Ronald Reagan UCLA Medical Center and Long Beach Memorial Medical Center. Dr. Dayao is clinically trained as a cardiac-vascular nurse specializing in the care of heart failure and heart transplant patients.
In 2017, Dr. Dayao was named as one of Becker’s Hospital Review’s “Rising Star: 60 Healthcare Leaders Under 40 list.” He was also named as one of the 2021 Puget Sound Business Journal’s 40 under 40 list recognizing professionals in the Greater Seattle Metro from healthcare, aerospace, tech, food services and nonprofits, among other sectors.
Kent Hall, MD
Chief Physician Executive
Kent Hall, MD, is the Chief Physician Executive (CPE) at MVHS. In this position, Dr. Hall is responsible for overseeing the medical staffs of the St. Elizabeth Campus and the St. Luke’s Campus, credentialing, the MVHS Medical Staff Office, Family Medicine Residency Program, Dental Residency Program, Palliative Care, Medical Libraries and the MVHS Medical Group. He is involved in the quality of medical care delivered as well as responsible for driving quality and safety initiatives throughout MVHS. Dr. Hall also works directly with the department chairs, directors of contracted medical groups and hospital-based physicians to coordinate patient care and safety efficiently.
Most recently, Dr. Hall was chief medical officer (CMO) at Champlain Valley Physicians Hospital in Plattsburgh, New York, as well as Alice Hyde Medical Center in Malone, New York. There, he worked to improve patient outcomes and delivery through improved clinical quality processes, as well as improve operational efficiencies within and between hospital based clinical services. Prior to that, Dr. Hall also served as Emergency Department medical director at Champlain Valley Physicians Hospital.
Dr. Hall completed his residency in Emergency Medicine at the University of Cincinnati Hospital in Cincinnati, Ohio. He received his medical degree from Upstate Medical College in Syracuse, New York, and his Bachelor of Science in Biology and Psychology from Union College in Schenectady, New York.