If this is a medical emergency, please dial 9-1-1 immediately.

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Medical Group Patients

If you are a patient with one of our primary or specialty care providers and have a question regarding symptoms or conditions, test results, prescription refills or appointment requests, please call your specific office directly. Answering questions regarding individual care is prohibited through unsecured email. You can find a list of our medical offices and phone numbers on our location directory page.

Also please ask your office about setting up your MyChart (Patient Portal) account to help you with your future online health needs.

Email Us

Please feel free to use this form to contact us with any questions or comments. The recipients of this email do NOT have access to patient information so if you have questions related to an appointment or other patient-related needs, please contact your provider’s office directly. We will reply or forward your message to the appropriate department to reply. Our office is open Monday through Friday from 8 a.m. to 4 p.m.

If you have a question about a job or careers with MVHS, or to check on the status of a submitted application, please contact our Human Resources department at 315-624-6094 or via email at humanresources@mvhealthsytem.org.

If you’re inquiring about obtaining your medical history or medical records, please visit our Health Information Department page, contact them at 315-801-8250, or message them at medicalrecords@mvhealthsystem.org.

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