Medical Records

How can I view my medical records?

You may view your medical records during regular business hours, Monday through Friday, 8:00am to 4:00pm, by making an appointment with the Health Information Management (HIM) department on the first floor of the St. Elizabeth College of Nursing Campus, 2215 Genesee Street, Utica, NY 13501.

How do I get copies of my medical records?

Patients can have direct access to some medical information like test results, appointment information, medications, immunizations and more through our Epic MyChart Application.

If you want to obtain copies of records not available through MyChart, or choose not to utilize the application, MVHS requires a request in writing and records can be obtained within 10 days of receipt. Please access our Patient Access Request form for more information.

Is there a fee for copies of my records?

If you, the patient/patient representative, request medical record copies through the Health Information Management Department a nominal fee will be charged to cover the labor, supplies, and shipping involved. No fees apply if a patient requests that medical records to be sent directly to another health care provider for continuity of care.

Birth Certificates

Our Medical Records office does not provide copies of birth certificates. Please contact the government offices listed below if you are in need of a copy of a birth certificate:

For persons born at St. Luke’s Hospital since May 1957:

Birth certificates can be obtained from the New Hartford Town Clerk.

Cheryl A. Jassak-Huther
New Hartford Town Hall, 8635 Clinton Street, New Hartford, NY 13413
Phone: 315-733-7500, ext. 2322
Fax: 315-797-9986

For persons born at St. Elizabeth’s Hospital and St. Luke’s before May 1957:

Birth certificates can be obtained from the Utica Department of Vital Records.

Utica Bureau of Vital Statistics, 1 Kennedy Plaza, Utica, NY 13502

All other birth certificate inquiries:

Please contact the New York State Bureau of Vital Statistics.


Patient Access Form

Patients or their legal representatives, please use this form to provide authorization to release or obtain your health information. 

Mohawk Valley Health System – Patient Access Request

Submitting Your Form

For Faxton St. Luke’s Healthcare related inquiries:

Faxton St. Luke’s Healthcare
Health Information Management (HIM) Department
PO Box 479
Utica, NY 13503

For St. Elizabeth Medical Center related inquiries:

St. Elizabeth College of Nursing
Health Information Management (HIM) Department
2215 Genesee Street
Utica, NY 13501

(See our Provider List to determine if your Medical Group office is an FSLH or SEMC affiliated location.)


If you need help or have any questions about your medical records, please contact the Health Information Management Department at 315-801-8250.