We Are the Bridge to Your Healthcare
The MVHS Patient & Family Engagement Council assists MVHS leadership and staff to enhance our patient-and-family-centered environment. Consisting of former patients and patients’ family members, leadership and staff, the Council holds monthly meetings to provide input to various areas and services at MVHS.
As a council member you will assist in providing:
- Positive change within our communities healthcare
- Assistance for new programs and services
- The promotion of constructive relationships between MVHS and the community
Examples of Council Involvement
The council has assisted MVHS in:
- Reviewing internal and external brochures including a visitor’s guide and map
- Discussing the development of a brochure related to the function, responsibilities, and proper identification of the Hospitalists
- Creating a coffee station, supervised by a volunteer, for visitors of patients in the ICU.
- Making recommendations to the Rapid Response Team that empower staff, family, and patients to request additional assistance when they have a concern about a patient’s condition
- Installation of dry erase/bulletin boards by each patient’s bed to facilitate a visual for patients/families. The boards list the name and title of the current caregivers
- Adding railings in certain areas to help prevent falls
- Adding hooks in some restroom stalls to hang personal belongings
- Involvement in current projects occurring within our hospital campuses
Members of the Council now also serve on:
- Community Design Team
- Customer Service Design Team
- Patient Safety Team
The goal is to keep Council members informed, as well as to add the voice of the Patient/Family to our various hospital work groups.
How to Become a Member
Are you interested in becoming a member of the Council?
We welcome self-motivated individuals who are interested in the decision making process at MVHS to fill out and return the membership application below.
Download the Council Membership Application
Contact Us
315-624-6142
Mailing Address:
MVHS Patient and Family Engagement Council
Volunteer Services and Guest Relations – St. Luke’s Campus
1656 Champlin Avenue
Utica, NY 13502
